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#askSBS: Remote Patch Management



Question: We have a tough time with laptop users taking their devices home and leaving them offline at night and on weekends. Any thoughts on getting those remote users to leave their devices online to get patched?


Unfortunately, this is purely an education and compliance issue. Since remote users aren't connected to a LAN, Wake-on-LAN isn't an option, meaning it falls on the end-user to ensure their device is online and connected at the appropriate times.

Making it a policy-based requirement that all remote employees have their company-issued devices turned on and online during the appropriate patching hours will encourage employee compliance and ensure patches are applied in a timely manner. Failure to comply would result in a policy violation, with consequences similar to that of violating an Acceptable Use Policy.

Generally speaking, working from home is a privilege. Ensuring those devices remain as secure as possible needs to be a priority of both the organization and the employee.


Continued Learning:

  • {Blog} Topics to Consider in Your Next Information Security Program: As data breaches continue to trend up, organizations will be forced to spend more money to recover and ensure they have the appropriate solutions in place to prevent attacks without disrupting normal business.  All organizations should consider the following topics as part of an ISP review. 

Meet Our Expert! 

Cody Delzer, CISA, CDPSECody Delzer

Cody Delzer has worked for over 10 years helping hundreds of organizations to identify and understand cybersecurity risks, allowing them to make better and more informed business decisions. Cody is a Senior Vice President Information Security and Regional Director for SBS CyberSecurity, as well as an instructor and speaker for the SBS Institute. 



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Posted: Tuesday, June 28, 2022
Categories: Blog, #askSBS