AI Usage Policy

Last modified: November 21, 2025

1.0    Overview

This policy governs the use of Artificial Intelligence (AI) on our website and in our cybersecurity services. It applies to all website users and customers who interact with our AI-powered features, tools, or content. By using our services, you agree to the terms of this policy, in addition to our Privacy Policy and Terms of Service.

2.0    AI-Powered Tools and Features

Our website and services may incorporate AI in various ways to enhance your experience and strengthen our cybersecurity defenses. These applications may include, but are not limited to:

• Threat detection: Using machine learning to analyze network traffic and system logs to identify and predict potential security threats.
• Automated support: A chatbot or virtual assistant that uses a large language model (LLM) to provide customer support and answer common questions.
• Vulnerability analysis: AI-driven tools that can identify and help remediate software vulnerabilities.
• Content generation: Generating summaries, reports, or articles to augment our human-created content.

3.0    Data Privacy and Security

We are committed to protecting your data and upholding your privacy rights when using AI.

• Data minimization: We only collect and process the minimum amount of data necessary to train and operate our AI models effectively.
• No use of personal data for training: We will not use any personally identifiable information (PII) you provide—such as from contact forms or account data—to train public or third-party AI models unless you provide explicit consent.
• Data anonymization: When possible, sensitive data is anonymized or de-identified before being used by our AI systems to prevent the identification of individuals.
• Secure handling: We implement robust security measures, including encryption and access controls, to protect all data processed by our AI systems.
• Third-party vendors: We carefully vet all third-party AI vendors to ensure they meet our high standards for data privacy and security.

4.0    Transparency and Accountability

We strive for transparency in our use of AI and maintain human oversight to ensure responsible and ethical outcomes.

• Disclosure of AI use: We will be transparent about where and how AI is used on our website, particularly for content generation or automated decision-making.
• Human oversight: Our AI tools are subject to regular human review and oversight. We do not use AI for high-stakes decisions without human validation, and we ensure that human alternatives or appeal processes are available for any AI-driven decision.
• No secret profiling: We do not engage in secret profiling of users.
• Explainable AI: Where legally required and technically feasible, we will provide explanations of how our AI systems arrive at certain conclusions or recommendations, especially when they impact users.
• Auditability: Our AI systems are designed to be auditable, with detailed logs to track AI activity and decision-making processes for compliance and security monitoring.

5.0    Accuracy and Limitations

AI models can sometimes produce inaccurate, biased, or unexpected outputs, a phenomenon often called "hallucinations".

• Review of AI output: We require human review and validation for any AI-generated content or insights before they are published or used in critical applications.
• No guarantees: Our AI tools are provided "as is," and we make no guarantees regarding their absolute accuracy or reliability. You agree not to rely on any AI-generated content for critical purposes without independent verification.

6.0    Prohibited Uses

You may not use our AI-powered services to:

• Violate any applicable federal, state, or international laws or regulations.
• Circumvent security filters or violate our Terms of Service.
• Generate or distribute illegal, hateful, harassing, or deceptive content.
• Attempt to impersonate our company, employees, or other users.
• Interfere with or disrupt the proper functioning of our services.

7.0    Policy Updates

We reserve the right to update this AI Usage Policy at any time to reflect changes in our AI usage, legal requirements, and best practices. Your continued use of our website and services after any changes indicates your acceptance of the new terms.