MADISON, S.D., September 30, 2026 — When a cybersecurity incident hits, a response plan is only as useful as a team's ability to find it, follow it, and prove they did. More often than not, that plan is buried in scattered documents, shared drives, and email threads. TRAC, the governance, risk, and compliance (GRC) platform developed by SBS CyberSecurity, now includes Incident Response, helping organizations connect planning, testing, and live incident response in one system. By bringing those activities together in a single workflow, teams stay coordinated when an incident occurs while maintaining a clear, auditable record of the response.
"Too often, an organization's incident response plan lives in one person's inbox or a binder no one has opened in a year," said Toni Meyer, Director of Product Management at SBS CyberSecurity. "This brings everything to the plan level. The status of each step and who owns it is clear, and everyone has access to the same up-to-date information at the moment it matters most."
Incident Response in TRAC is built for regulated organizations, particularly banks and credit unions, that are expected to maintain, test, and document an incident response plan, and it carries them through the full lifecycle of an incident, from triage and active response to post-incident review.
Key capabilities include:
- Response planning: Build response teams, roles, escalation paths, incident categories, severity levels, and notification guidance from a built-in template or from scratch
- Plan testing: Run walkthroughs, tabletop exercises, and functional tests, then capture findings and corrective actions to strengthen readiness
- Triage and investigation: Document potential incidents, collect evidence, assess severity, and confirm whether an event is a false positive or a true incident
- Incident management: Automatically pull predefined procedures, contacts, and escalation steps from the plan into each active incident
- Timeline and reporting: Capture a complete record of actions and events for internal reviews, audits, and lessons learned
Most organizations have an incident response plan on paper, but regulators increasingly expect that plan to be tested, current, and easy to produce on demand. A plan that is never exercised offers little help when an incident hits and no one is sure who to notify or where the latest version lives. By keeping planning, testing, and active response in one connected system, TRAC helps teams practice their response before they need it and act with a shared understanding of what happens next.
With Incident Response in TRAC, organizations gain:
- A documented, examiner-ready incident response process
- Faster, more coordinated response through predefined plans and procedures
- Clear ownership and status for every step of an incident
- Faster, more coordinated response through predefined plans and procedures
- Gaps surfaced through regular testing, before a real incident occurs
Organizations can learn more about TRAC and Incident Response at tracgrc.com.
About TRAC
TRAC is a governance, risk, and compliance (GRC) platform that helps regulated organizations replace scattered spreadsheets with clarity. Built by the cybersecurity experts at SBS CyberSecurity, TRAC brings risk assessments, audits, vendor management, business continuity, incident response, and compliance frameworks into one connected system, so findings never get lost and programs stay audit-ready. Learn more at tracgrc.com.
About SBS CyberSecurity
Cybersecurity isn't a one-time decision. It's an ongoing business priority, and the stakes keep rising. SBS CyberSecurity helps leaders navigate that challenge with confidence. Founded in 2004, SBS has been a trusted advisor and hands-on partner to thousands of organizations. Through expert services, AI governance, and TRAC, its proprietary GRC platform, SBS delivers not just answers but understanding and protection. Learn more at sbscyber.com.
