Date: September 15-17, 2020
Location: Virtual Conference
Register: http://www.umacha.org

SBS Speaker: Jon Waldman, President SBS Institute
Topic: Opening General Session - You are a Technology Company
Description: As your organization is reviewing its strategic plans, take a moment to evaluate the use of technology as a core component of your business. If most of you are being honest with yourselves you will realize that your organization has shifted from performing a service for a customer and using technology to make that service more convenient to truly operating as a technology company that offers your customer a specific service.

Look at it this way: if the majority of your customer interactions involve some component of technology, whether it’s through online banking, mobile payments, other mobile applications, email, your internet-based telephones (VoIP), looking up customer information in your CRM or other software, you are a technology company.  In this session, we will discuss the following:

• Embracing Your Technology Company Status
• Changing Your View of Cybersecurity
• Acting Like a Technology Company

About the Conference: For over three decades, UMACHA and the Federal Reserve Bank of Minneapolis have brought together payments and IT experts to provide attendees with quality education, valuable best practices, and useful networking opportunities. Although 2020 may look a little different as we gather virtually, we are committed to delivering the same great level of payments education you have received from us over the past 35 years! Check out what to expect for this year:

Learn more at http://www.umacha.org.